Instant Transfer allows you to get your funds 24/7/365. We are partnering with a third-party company to power Instant Transfer payments.
Please refer to the following to troubleshoot any issues:
The transfer method is not getting approved
- The address we have on file as your business address needs to match the address your bank has on file. If that is not the case, the transfer method won’t get approved automatically. Please email us a bank statement with your address and business name and we may be able to still verify the transfer method on our end.
- Your bank does not support Instant Transfer. You can try to use a different card that was issued by a participating bank.
The transfer failed
- Your bank is denying the Instant Transfer. Please contact your bank for additional information.
- The card on file with Instant Transfer has expired. Please go to Manage Account > Transfer Information to delete the current card and add your new bank debit card.
- The card on file with Instant Transfer has been replaced with a new card. You will need to set that card up again, even if the card number is the same. Please go to Manage Account > Transfer Information to delete the current card and add your new bank debit card.